Aged Care

Aged Care

At its core Aged- Care is about assisting some of our most vulnerable Australians live a dignified life.  At Escient we are helping transform Aged-Care organisations resulting in more satisfied residents and employees.

We help organisations in the Aged Care Sector deal with today’s ever-changing landscape so they can thrive in its complexity. And we help them make a more positive impact, by becoming more human and being purpose led.

Using a service design approach combined with our Escient values of empathy, selflessness, courage, and creativity on everything we do has resulted in significant improvements with the Aged Care Sector clients we have been partnering with.

In the end, we bring you a better experience and better results.

ACH Group

Designing a holistic future-state experience for residential care customers

We’ve worked with over 23 aged care organisations

“This is the second time we have worked with Escient and we hope to work with them again. The team members we committed to understanding our business and delivering actionable insights, which will lift our Customer Experience for years to come.”

Teresa Yeing, Head Of CX, ACH Group

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